Frequently Asked Questions

Handmade baskets, storage, trays, placemats, rugs and home décor made from natural fibres: jute, seagrass, rattan and Sylhet cane, water hyacinth, kans grass, date leaf and palm fibre. See our Materials page for details.

It depends on the item and is shown on each product page. You can combine different items in one order or container.

Yes. We produce to your drawing, photo or sample (OEM / ODM), and can add your own labels, tags and packaging.

Yes. Samples are usually ready 7–15 days after the design is confirmed. Sample and courier costs are quoted in advance.

Usually 45–60 days after the deposit and sample approval, depending on quantity and season. We confirm the exact date on the proforma invoice.

Add products to your cart and choose “Proceed to Order”, or send us your list. We reply with a proforma invoice showing quantities, cartons, CBM, prices and delivery terms.

L/C at sight, or T/T with 30% advance and the 70% balance before shipment. Samples and small orders are paid 100% in advance. See Terms, Payment & Transport Policy.

We quote and invoice in US Dollars (USD).

Usually FOB Chattogram. CFR and CIF are available on request, and you can use your own forwarder.

Chattogram (Chittagong) Port, Bangladesh, for sea freight; Hazrat Shahjalal International Airport, Dhaka, for air freight.

In standard export cartons, each piece protected by a polybag or paper with silica gel, with shipping marks and labels as per your instructions.

Most of our basketwork falls under HS heading 4602 (for example 4602.12 for rattan and 4602.19 for other vegetable materials such as jute, seagrass and water hyacinth). We confirm the exact code for each item on the invoice.

Our team checks raw materials, work in progress and finished goods, and sends photos before shipment. Pre-shipment inspection by you or a third party is welcome.